CUSTOMER REVIEWS

Trusted by
Homeowners Since 1958

Choosing a water treatment company is about more than equipment—it’s about trust. For more than 65 years, homeowners and businesses throughout the Shenandoah Valley have relied on Clean Water of Virginia for honest recommendations, dependable service, and customized water treatment solutions.

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See What Local Homeowners Are Saying

From hard water solutions and reverse osmosis systems to well water treatment and ongoing service, our customers trust us to help improve their water and provide support long after installation.

Mardell Rogers profile picture
Mardell Rogers
4 months ago
I havwe had extremely bad water for close to 40 years, ever since I moved to my farm. There is an enrtire building devoted to treating my water. I have had the system replaced four times. The first three times at thousands of dollars cost each time, did NOTHING. This time, Bob, the water scientist, came out and did the most comprehensive study. He guaranteed I would have clean water after Clean Water put their system in. I was sceptical since I'd heard that three times before. He said if I'd contacted them the first time, I'd still have the same system that works because all other systems weren't designed for my water issues. HE WAS RIGHT! FOR THE FIRST TIME IN ALL THESE YEARS, I HAVE WONDERFUL WATER! I don't have to go to a local spring for cooking and drinking. My tub and sinks are no longer orangel The water is clean, pure and safe to drink! THIS IS THE BEST COMPANY OUT THERE! I only regret I didn't know about them years ago! The entire staff is amazing, knowledgable, courteous and very helpful. I would trust no other company!!! Thank you, Clean Water of Virginia! You lived up to your word!
Our initial meeting and tech assessment were scheduled very quickly! All of our interactions were great. Informative and helpful. We're really excited to get our system installed! Thanks!
Annie profile picture
Annie
4 months ago
James knew what problem was and came prepared to fix it. Must have been a common problem.
Crystal Marshall profile picture
Crystal Marshall
4 months ago
We moved to a new home in November of 2020. Our water was plagued by a significant sulfurous odor and a lot of iron. I contacted Eco Water of Winchester, they came out and did an analysis of our water and we discussed the issues we were having. They had no doubt that our issues could be remedied and we were given a quote at that time. The technician (James) came to our home, installed our new system, and our water has been great since then! Each person with whom I have dealt has been nothing but pleasant and professional. It’s so nice to not have water that smells and looks awful! I highly recommend Eco Water of Winchester, you won’t be sorry!
Mabel Gutierrez profile picture
Mabel Gutierrez
4 months ago
My family and I are very satisfied with the new Clean Water system and installation, as well as the technical support and system monitoring. Now we can enjoy perfectly clean drinking water with no traces of limescale in our household appliances.
Leisa Edmonds profile picture
Leisa Edmonds
4 months ago
From my initial phone call to the office to the service appointment. Excellent customer service and very professional. My technician Michael took the time to explain the system and how it works. So glad I called them for my water softener issue. I will definitely use them in the future for service.
De Wilcox profile picture
De Wilcox
5 months ago
Tim White profile picture
Tim White
5 months ago
We went from Winchester's hard water to silky smooth SOFT water, thanks to Clean Water of VA. We LOVE it. After4 months of use, Michael came to check on our system and gave a thumbs up. Highly recommend these guys!
CL Draper profile picture
CL Draper
5 months ago
James and his team, family and staff are extraordinary and dedicated professionals that take care of you, your home and keep you safe! The water quality is outstanding and if you ever need service or parts they are at your home pronto! They give so much to our Frederick County Virginia area including sponsorship of Apple Blossom concerts which is so appreciated. Thank you for all you do!
David Schreiber profile picture
David Schreiber
5 months ago
Best price in town.
Marissa DiDonna profile picture
Marissa DiDonna
5 months ago
Clean Water of VA truly went above and beyond for us. We’ve been struggling with terrible ferric iron and inconsistent water quality. From the beginning, their team was kind, communicative, and genuinely determined to help us solve the problem, not just sell us equipment. They took the time to understand our situation, review our options, and continued to support us every step of the way. It’s rare to find a company that is this invested in their customer's success. We’re incredibly grateful for their guidance and expertise. If you’re dealing with difficult water and looking for a reliable company, I cannot recommend them enough. Our water is the best it has ever looked. Thank you so much!
Tim Waldie profile picture
Tim Waldie
6 months ago
Eco water Winchester always takes great care of us! They arrive when they say they’re coming and they carefully assess our equipment to make sure it’s in good running order. I’ve had my water softener for years and have not had any issues with it. They replace my seals at five years and keep my system well maintained. I honestly don’t have to do anything but put salt in it occasionally. It’s a really good system and is very efficient. I highly recommend them. The water in our area is pretty hard and it will mess up toilets, icemakers, dishwashers, and plumbing. You can trust them. Our technician today was Marlon and he double checked everything before replacing our seals. He was very professional! If you have any big questions call and ask for James he really knows the business and installed our equipment when we were new homeowners just after 2008. Very honest!
Daniel Fyock profile picture
Daniel Fyock
7 months ago
Very professional. Service took about 3 hrs for a completely new water filter system. Water is amazing now. Thank you.
Sharon Lyon profile picture
Sharon Lyon
7 months ago
Well, we moved into a dwelling that had a water softener that no longer worked. I wasn’t sure if the phone number on the unit was going to work; however it did. I called and the office manager was very professional and set up an appointment to have an assessment of what we may need and if this current unit was going to work at all. It didn’t so s gentleman arrived at our home after I set up an appointment and did an assessment of the area where the unit was and chemical tests on our water quality to determine the safety of our water. As it turned out we needed a lot of complicated equipment. The servicemen that anarrived for the installation were extremely professional and did excellent plumbing work and placement of the units. After the installation, they explained the use of each piece of equipment. I would highly recommend this company for the need of clean water.
Emily Bell profile picture
Emily Bell
8 months ago
We have had Clean Water of Winchester come out twice. First to install whole house filtration system. Then to flush water heater 2 months later. James came today to flush it. Very nice and professional. We will use them for all our water needs and refer to them to friends/family. Great company. Thank you!!!
Lynn Boehne profile picture
Lynn Boehne
8 months ago
Clean Water of Virginia installed an EcoWater water softener and an RO unit through Costco. Not only did I get a good price - thank you Costco for the rebate - but I got top-notch service! The sales person was knowledgeable, the tech arrived right on time, was super pleasant, and finished on time as well. I had a couple of questions, so I called the office. Their account specialist answered all my questions while providing additional information. Could not have had a better experience!
Stephanie Gladden profile picture
Stephanie Gladden
8 months ago
I had an excellent experience with clean water of Virginia from start to finish.we have had our system for about 3 years now and will never look elsewhere. The service is outstanding, especially in terms of timelines and professionalism. Everything is always handled efficiently and exactly as scheduled which I truly appreciate. The technician Marlon provides in person service and always does a fantastic job. He is respectful knowledgeable and took the time to explain everything clearly while completing the work promptly it’s refreshing to work with a company that values both quality service and customer respect. I highly recommend Clearwater Virginia to anyone looking for reliable and professional water services.

Local Experience
You Can Trust

For generations, families throughout the Shenandoah Valley have turned to Clean Water of Virginia for water treatment expertise and personalized service.

Honest Recommendations

We believe every recommendation should be based on your water conditions, not a one-size-fits-all sales approach.

Professional Water Testing

Understanding your water is the first step toward finding the right solution. That's why we begin with testing and education.

Long-Term Support

Our relationship doesn't end after installation. We continue supporting customers through maintenance, service, salt delivery, and system upgrades.

What Customers Appreciate Most

Friendly, Knowledgeable Team

Customers often tell us they appreciate having a local team that takes the time to answer questions and explain solutions clearly.

Customized Water Solutions

Every home has different water conditions. We work hard to recommend solutions designed specifically for each customer's needs.

Reliable Service

From routine maintenance to equipment upgrades and repairs, our customers know they can count on us when they need help.

Local Expertise

After decades of serving the region, we've developed a deep understanding of the water challenges facing homeowners throughout the Shenandoah Valley.

We'd Love to Hear About Your Experience

If you’ve worked with Clean Water of Virginia, thank you for trusting our team. Your feedback helps us continue serving homeowners throughout the Shenandoah Valley and helps future customers feel confident in choosing a local water treatment expert.

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