Why Join a Membership Plan?
Owning a water treatment system shouldn’t mean worrying about maintenance schedules, service visits, or remembering when it’s time for routine care.
Our membership plans provide ongoing support, priority service, and valuable benefits that help keep your equipment operating efficiently while giving you greater peace of mind.
CHOOSE THE MEMBERSHIP THAT'S RIGHT FOR YOU
Basic Membership
- 10 Per Month
First Year Included with System Purchase
Perfect for homeowners who want routine support and annual system maintenance.
Included Benefits:
- Priority Booking
- No Trip Charge on Service Visits
- Annual Water Test & System Inspection
- Salt Included During Anniversary Visit
- Manufacturer Warranties
Silver Membership
- 25 Per Month
A great option for homeowners looking for additional convenience and maintenance support throughout the year.
Included Benefits:
- Priority Booking
- No Trip Charge on Service Visits
- Salt Delivery*
- Water Test & System Inspection*
- Free Tune-Up for Members Celebrating 5 Years
- Manufacturer Warranties *Up to 3 visits per year
Gold Membership
- 50 Per Month
Best Value
Our most comprehensive membership option for homeowners who want maximum protection and convenience.
Included Benefits:
- Priority Booking
- No Trip Charge on Service Visits
- Salt Delivery*
- Water Test & System Inspection*
- Replacement RO Filters
- Unlimited Warranty *Up to 3 visits per year
Maintenance Made Easy
Routine maintenance is one of the most important parts of protecting your water treatment equipment. Membership plans help ensure your system receives regular inspections, performance checks, and professional attention to help prevent small issues from becoming expensive repairs.
Annual Water Testing & System Inspections
Regular testing helps verify your system is performing properly and that your water quality remains consistent over time.
Preventative Maintenance
Routine inspections can help identify maintenance needs before they affect performance, efficiency, or water quality.
Priority Service Scheduling
Membership customers receive priority booking, helping reduce downtime and ensuring support is available when needed.
Convenient Salt Delivery
Running out of salt can reduce the effectiveness of your water softener and allow hard water problems to return.
Silver and Gold Membership plans include salt delivery benefits, making it easier to keep your system operating properly throughout the year.
Benefits include:
- Convenient salt delivery service
- Less lifting and hauling heavy salt bags
- Ongoing support from our service team
- Water softener performance monitoring *Up to 3 visits per year.
Filter Replacement Support
Filters play a critical role in maintaining water quality and system performance.
Gold Membership includes replacement RO filters, helping homeowners stay on schedule with important filter changes without the hassle of tracking maintenance dates themselves.
Protect Drinking Water Quality
Timely filter replacements help ensure your reverse osmosis system continues producing high-quality drinking water.
Simplify System Ownership
We'll help remind you when service is due and keep your system operating at peak performance.
Why Homeowners Love
Our Membership Program
No Trip Charges
Commercial RO solutions can be designed to accommodate a wide range of water usage demands and facility sizes.
Long-Term Equipment Protection
Routine inspections and ongoing support help identify potential issues early and maximize the life of your equipment.
Greater Convenience
From salt delivery and annual inspections to filter replacement reminders, membership plans help simplify ownership.
Peace of Mind
Knowing your water treatment equipment is being monitored and maintained by experienced professionals provides confidence year-round.
Why Choose Clean
Water of Virginia?
Local Water Experts Since 1958
For more than six decades, homeowners throughout the Shenandoah Valley have trusted us for dependable water treatment solutions and ongoing support.
Experienced Service Team
Our technicians understand water treatment equipment and how to keep systems performing properly for years to come.
Customer-Focused Support
We're committed to helping customers get the most from their investment through responsive service and long-term care.
Frequently Asked Questions
1Is the first year of Basic Membership included?
Yes. Basic Membership is included during the first year with a qualifying system purchase.
2How many visits are included with Silver and Gold Memberships?
Silver and Gold Memberships include up to three visits per year for salt delivery and water testing/system inspections.
3Do I need to schedule my own salt deliveries?
Yes. Customers are responsible for contacting Clean Water of Virginia to schedule salt delivery visits.
4Is labor included with membership plans?
Labor, materials, parts, and treatment media remain the customer’s responsibility unless covered under applicable warranty coverage.
5What makes Gold Membership the best value?
Gold Membership includes all major membership benefits plus replacement RO filters and unlimited warranty coverage, making it our most comprehensive protection plan.
5Will I receive reminders for service and filter replacements?
Yes. Customers receive automated and personalized communications to help schedule annual services and filter replacement appointments.
Protect Your Water Treatment Investment
From routine maintenance and annual inspections to salt delivery, filter replacements, and warranty protection, our Customer Care Membership Plans make it easier to enjoy dependable water quality while protecting the equipment that makes it possible.
Find the membership that’s right for your home and let our team help keep your system performing at its best.
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