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Verified Local Reviews

Richard Gaudino
Richard Gaudino
14:10 01 Dec 21
Clean Water of VA installed a whole house water filter system and a water softener unit. I was extremely please with the overall experience. The... team was very helpful and friendly. They set up an appointment, arrived when they promised. The installation was very professional and seemed seamless. The entire installation only took two hours. We are enormously pleased with the results. A job well done!read more
Michael Miller
Michael Miller
06:41 18 Nov 21
This is the second water treatment system we have purchased for properties this year. We are very pleased with the water quality. Before treatment,... the water had a terrible odor and stained the plumbing fixtures. Kevin and James did a great job and were easy to work with. Everything was done promptly.read more
Shenandoah Sheds
Shenandoah Sheds
13:27 14 Nov 21
from start to finish GREAT JOB and customer service!!
Paige Albert
Paige Albert
22:37 02 Nov 21
Quick and easy process from start to finish. Very professional and super impressed with the equipment and the quality of our water now.
Cindy Cross
Cindy Cross
22:28 29 Oct 21
They were here on time. Everyone was so kind and pleasant. No mess was left.. we were shown how to work everything. Amazing experience definitely... recommending this companyread more
Bambi Beringer
Bambi Beringer
16:42 25 Oct 21
Clean Water of Virginia has been timely, reliable, friendly and professional. We appreciate how quickly they solved our water issue. Thank you again
Cher Williams
Cher Williams
21:21 27 Sep 21
Fantastic. Had culligan at my last home but decided to try this. Omg amazing. Friendly, not pushy and works like a dream. Highly recommend this
Randy Woolf
Randy Woolf
16:24 25 Aug 21
They came out to test the water. They were on time, friendly, and professional. They were very knowledgeable and answered all of my questions.
Frederick Allen (freddyJay)
Frederick Allen (freddyJay)
16:25 21 Aug 21
technician arrives promptly, works quickly, veryvpolite
Chad Schooley
Chad Schooley
16:25 21 Aug 21
Very professional and knowledgeable.
Larry Benningtngton
Larry Benningtngton
21:45 18 Aug 21
Michael was very professional, didn't fool around. He fixed my problem in a timely manner. He definitely knows what he is doing. Thanks
Jessica Fauber
Jessica Fauber
09:22 03 Aug 21
Ted is awesome to deal with!!! We only had our salt and filtered system for 1 week but so far so good.
Flo Morris
Flo Morris
16:43 14 Jul 21
Jason and Joanna were great. They were very courteous, respectful, and efficient at getting all my windows, screens, and sills spotless. Their... attention to detail is greatly appreciated. They are now my "go to" window cleaners. Thank you very much for a job well done!read more
Bart Fu
Bart Fu
18:39 07 Jul 21
We recently had our Eco water filtration and softener serviced. The system is back working. We now have clear, soft water again. The service tech,... James, has helped us about three times the past ten years. He is absolutely the best. Highly recommend him.read more
Dellia Johnson
Dellia Johnson
07:47 28 Jun 21
Excellent customer service, the water taste great and when family comes to visit they fill their water bottles up!
Zoe Ann Brown
Zoe Ann Brown
20:31 25 Jun 21
Always courteous and on time
Peter Stevens
Peter Stevens
13:29 16 Jun 21
Very good service, everything went just as I expected. Best service ever, from beginning to end. Their rates were more them fair and I would not... hesitate to use them againread more
Joseph Balicki
Joseph Balicki
23:49 15 Jun 21
From the initial water testing through install Clean Water of VA was professional and responsive to our many questions. We felt they provided the... right applications and solutions to our water issues. We highly recommend them.read more
Geraldine Reynolds
Geraldine Reynolds
18:01 15 Jun 21
was pleasant, very knowledgeable and answered our questions so we understood better.
Paula Vanscoy
Paula Vanscoy
16:38 07 Jun 21
They were so accomodating in getting us scheduled and were on time! We were so pleased with the customer service on the phone as well as the... professionalism in the repair. Highly recommend this business!read more
Next Reviews

We got great service from Clean Water VA. We're very happy with our unit, with our sales rep and installer who came to our home, and the price. They're right in line with Culligan fo price and we prefer to support a local family business. I definitely recommend them! We had awful hard Martinsburg water and have had sparkling dishes and soft laundry ever since our softener was put in.

Sara Batton

The complete process was great from the initial contact to installation. Ted and Mike were both very knowledgeable and answered my many questions.

So far very pleased with our new water system. Thanks again.

Mike G. Inwood, WV

I just wanted to tell you something that you probably don't know but we have been using soft water since 1959 when the business was run by Servisoft (now, Ecowater) and owned by the Butchers. Jim talked us into putting it in our home when I noticed the film on the water I was using for my newborn sons formula. It was gross. I was amazed at the difference the softener made in everything in our home. I have always said that I would give up anything else in my home but the softener. I will not do without it. At that time Jim Butcher told me for every system and recommendation I told people about that he would give me a discount. I lined up many, many people in Strasburg. even businesses. Thank you all for taking over and continuing such a great product and service. Thanks again for letting me vent and YES I still do tell everyone how wonderful you guys are

Jerry Ann S. Strasburg, VA

Thanks, Guys. As always, Michael was great and more than professional. I am very grateful for how fast he got there because without his quick fix we would have had no heat n water in the house. You guys are pros, and I am very grateful!

Kim

Thanks so much for the quick & professional service. Your tech, Mike, did a great job! After talking with him it sounds like we might need to do the resin bed on our softener, as well. I actually have a rental property that might be ready for that as well. I'll give you a call soon to discuss & get your opinion/advice. Thanks again.

Bill

I just want to take a moment to let everyone know that talking with Ted was very educational & informational. He treated me as a regular person and was very knowledgeable with the information that he gave to me. No question at anytime in our conversation did he not have an answer for and was very specific in the information that he gave me so that I completely understood what we were both talking about. He also was very interested in the fact that I had questions and took the time to listen to me and explained in detail his answers.

AWESOME customer service and an awesome person that I felt comfortable talking too.

I would welcome Ted in my home for the install of this product.

Winchester, VA

Lisa W.

In May, 2018, I purchased an [EcoWater] water system.  I compared 3 other companies, and it is truly a superior system.  I could not be happier.  It delivers everything promised.  Also, I no longer have to lift and haul 40 pounds of salt monthly,  my water is not rusty after back washing, and  my tanks do not sweat anymore.  Its cleaning is completely efficient and automatic.  Also, I purchased ERO 175 drinking water system.  It is also a superior system.  It is so great to have pure drinking water anytime I want.

Ted Pokabla was a great water specialist who was very knowledgeable about his product.  His customer service skills have been outstanding. I highly recommend this product and company to anyone looking to upgrade their water system.  You will not be disappointed!!

Berkeley Springs, WV

CMD

Last year I purchased an EcoWater system to remove sediment and to remove bacteria from our well water. Ted went above and beyond in scoping the project and buying a replacement bulb for our existing UV light unit. They didn't oversell me. When I wanted more confidence in our water, they quickly helped me solve the next issue. Ted and James were prompt, reliable, and easy to work with. I would recommend them to anyone who needs water treatment.

Julie Dyke, Cross Junction, VA